Contact Forms


Contact Us

  • We respond to emails within 24-48 hours. We respond between the hours of 8AM and 6PM, Monday - Saturday. 
  • PLEASE DO NOT SEND INQUIRIES ABOUT WHEN ITEMS WILL RESTOCK. Restocking of items is based on availability, and can not be guaranteed. Email inquiries about restocks WILL NOT receive a response.
  • CLICK HERE for information regarding the exchange policy


Send your questions here:

Order Inquiries

If you have questions about an order that you have placed, or LashBox subscription, please feel free to contact us using this form. Be sure to include an order number so that we can get to your order to assist you as quickly as possible. PLEASE DO NOT USE THIS FORM TO INQUIRE ABOUT INVENTORY AVAILABILITY OR RESTOCKS.

I am So So Shanel